Last Updated: October 14, 2026

At Jezebel’s Jewel, we take pride in the craftsmanship and quality of our jewelry. If, for any reason, you are not satisfied with your purchase, we will do our best to make it right. Please review our refund policy below.

1. Eligibility for Refunds

Refunds are available for eligible items returned within 30 days of delivery, including earrings.

To qualify, items must be clean, unworn, and in original condition. Items must be returned in their original packaging, including boxes, pouches, and certificates, if applicable.

Custom or personalized jewelry and final sale or clearance items are non-refundable.

2. Refund Process

Contact us at info@jezebelsjewel.com with your order number and reason for return. Once approved, you will receive instructions for returning your item.

Customers are responsible for return shipping costs, unless the item arrived damaged or incorrect. Once your return is received and inspected, we will notify you of your refund status.

3. Refund Method

Approved refunds will be issued to the original payment method within 7–10 business days after inspection. Original shipping charges are non-refundable, except for damaged or incorrect orders.

4. Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery. We will arrange a replacement or a full refund, including return shipping costs.

5. Late or Missing Refunds

If you haven’t received your refund after 10 business days, first check with your bank or credit card provider. If the issue persists, please contact us at info@jezebelsjewel.com.

6. Exchanges

We do not offer direct exchanges. If you wish to exchange an item, please follow the return process for a refund and place a new order.

7. Gifts

If you received a Jezebel’s Jewel item as a gift and need to return it, you may receive store credit instead of a refund, if eligible.

8. Final Sale Items

Items marked as “Final Sale” cannot be returned, refunded, or exchanged.

Contact Us

For questions about refunds, please contact info@jezebelsjewel.com.